Who We Are
Witchy Rae provides tarot and mediumship readings online and in person. For the purposes of UK data protection law, Witchy Rae is responsible for the processing of your personal information.
Information We Collect
We may collect the following information when you book or communicate with us:
- Name
- Contact details, such as your email address, phone number, or social media contact details
- Booking details and appointment preferences
- Payment information, processed securely through third-party payment providers
- Information you choose to share during your reading
- Any messages, questions, or requests submitted before or after a session
We only collect information that is necessary to provide our services.
How We Use Your Information
Your information may be used to:
- Process and manage bookings
- Provide tarot and mediumship readings
- Communicate with you regarding appointments
- Process payments
- Respond to enquiries
- Maintain records for business and legal purposes
- Improve our services and customer experience
Spiritual Readings & Personal Information
During a reading, you may choose to share personal details about yourself or your circumstances. Any information shared during a session is treated with respect and confidentiality.
You are not required to share any information you are uncomfortable providing.
Payment Information
Payments are processed through secure third-party payment providers. Witchy Rae does not store full payment card details.
How We Store Your Information
Your personal information is stored securely and only accessed when necessary to provide services or manage our business operations.
We take reasonable steps to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
How Long We Keep Your Information
We only keep personal information for as long as necessary for the purposes it was collected, including meeting legal, accounting, or business requirements.
Sharing Your Information
Witchy Rae does not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared where necessary, such as:
- Payment providers to process transactions
- Booking platforms used to manage appointments
- Legal authorities where required by law
Cookies & Website Data
If you use our website, cookies or similar technologies may be used to improve your browsing experience, understand website usage, and provide essential website functions.
You can control cookie settings through your browser.
Your Rights
Under UK data protection laws, you have rights including:
- The right to access the personal information we hold about you
- The right to request corrections to inaccurate information
- The right to request deletion of your information where applicable
- The right to object to certain uses of your information
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact Witchy Rae.
Marketing Communications
If you choose to receive updates, offers, or announcements from Witchy Rae, you can unsubscribe at any time.
Confidentiality
Witchy Rae respects the privacy of all clients. Personal information shared during readings will not be publicly shared without your permission.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be published with an updated revision date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Witchy Rae through the official contact details provided on our website or booking platform.